Tag: CUSTOMER EXPERIENCE
Clarify Your Mission With Journey Mapping
ARTICLE - For nonprofits struggling with the complexity of trying to understand stakeholders and be "all things to all people," customer journey mapping creates an elevated customer experience to ensure a better connection with customers.
Why an Agile Mindset is at the Root of an Excellent Guest Experience
ARTICLE - 3 strategies hospitality professionals can implement to nurture an agile company culture
Identifying the Value of Nonprofit Customer Experience
ARTICLE - A need to propel change is just the beginning.